FEDERAL DOD SYSTEM TECHNOLOGIST (USA REMOTE + TRAVEL)
Company: Motorola Solutions
Location: Chicago
Posted on: September 12, 2024
Job Description:
Company Overview At Motorola Solutions, we're guided by a shared
purpose - helping people be their best in the moments that matter -
and we live up to our purpose every day by solving for safer.
Because people can only be their best when they not only feel safe,
but are safe. We're solving for safer by building the best possible
technologies across every part of our safety and security
ecosystem. That's mission-critical communications devices and
networks, AI-powered video security & access control and the
ability to unite voice, video and data in a single command center
view. We're solving for safer by connecting public safety agencies
and enterprises, enabling the collaboration that's critical to
connect those in need with those who can help. The work we do here
matters. Department OverviewIt's not just about having the right
technology, it's about achieving peak performance. Motorola
Solutions has served as a trusted partner to government agencies
and enterprises worldwide for more than 85 years. Our years of
leadership, innovation and experience managing and supporting
hundreds of networks in more than 100 countries help answer the
challenges of mission critical operations - ensure continuity,
enhance productivity and reduce risk - helping achieve peak
performance. When every second counts and performance reliability
is a must - we are ready and able to serve today, tomorrow and into
the future.Job Description
- Act as Lead System Technologist (ST) on projects or system
upgrades, capable of directing self and other assigned project STs
and able to mentor less experienced STs.
- Post-sale implementation of voice and data communications
systems.
- Provide technical support on specialized telecommunications
systems and public safetyproduct applications for the Federal
DoD.
- Performs specific system configuration, programming,
optimization, testing, and documentation tasks.
- Provide technical support of specialized systems and product
applications, including advanced troubleshooting of software-driven
electronics, provisioning of communication system infrastructure,
and performance optimization of RF and Broadband architecture
including, but not limited to, legacy analog, advanced digital P25,
and data infrastructure.
- Maintain, optimize, test, support and document complex mission
critical communications systems.
- Perform preventative maintenance routines to ensure proper
system operation with a focus on trend analysis and documentation
of results.
- Provide weekly reports of activities and accomplishments.
- Develop solutions to difficult technical problems encountered
as part of system maintenance, upgrades or support issues.
- Total familiarity and continuous training in the latest
technologies and troubleshooting techniques.
- Team with Engineering, Project Management, and Sales personnel
to effectively maintain, optimize and support advanced
communication systems which meet or exceed customer
expectations.
- Work with other System Technologists, Tech Support, Product
Groups, and/or others to characterize system defects during system
implementation and, on occasion, during the maintenance phase.
- Perform maintenance of server hardware/OS and software
infrastructure and troubleshoot to resolve system/application
related issues.
- Solve customer problems quickly during stressful situations.
Preferred Candidate Experience:
- Very strong knowledge of wired communications systems, such as
local area networks (LAN) and wide-area networks (WAN)
- Proficient in computer network installation, configuration, and
maintenance systems to include cabling, routers, switches,
firewalls, and bridges.
- Experience with R.F. interfaces and systems such as
transmitters, receivers, and antenna networks.
- Knowledge in standard telephony, dedicated data circuits, and
packet switching techniques.
- Strong self-management skills and people skills to work closely
with Motorola's customers and subcontractor (MSS) community, as
well as Motorola Sales, Engineering, Project Management, and
Customer Service teams.
- Experience with logging recording systems, RF interfaces,
wired/wireless communications systems, and networking
equipment
- Excellent communications skills and always present a
professional image. The ideal candidate must demonstrate high-level
systems experience and have a minimum of 6 years of related
experience with the following equipment:
- Motorola Base Stations (GTR series, Desktop, etc.)
- Dispatch Consoles (MCC7500, MCC7500E)
- T1 Circuits and MPLS Circuits
- Computer IP Networks and Configuration
- Experience working with RF infrastructure technologies to
include Motorola SmartZone, SmartNet, console systems, ASTRO
conventional, trunked equipment, and simulcast systems The ideal
candidate must have excellent skills in the use of various
communications test equipment including: Communication System
Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS
(Transmission Impairment Measurement Set), Digital RF Power Meter,
Motorola Conventional, SmartNet, MCC Console systems, Secure
Operations and ASTRO A7.x - A20.x, Digital systems and installation
procedures. Candidate Requirements:
- Must be a U.S. citizen with the ability to obtain necessary
security clearance as required by government contract.
- Must possess a current and valid driver's license, no traffic
violations, and have a clean driving record.
- 2 year Associates in Electronics or IT preferred.
- Unique combinations of both multi-site RF communications
systems and/or computer/networking skills are preferred.
- Must be willing to obtain a DoD Secret Clearance
- Must be willing to obtain a DHS Public Trust Clearance
- CompTIA Security+ or must be able to obtain it within the 1st
year of employment. Ideally the individual should have or be
pursuing at least one network certification: Network+, CompTIA,
Security+ Travel/Location:
- Federal DoD System Technologist can live anywhere in the United
States within a commutable distance to a major airport
- Extensive work travel is required with up to 85% travel
- Willing to work overtime, weekends, holidays, and varying
schedules. This position is subject to working in high security
areas governed by the US Department of Justice's Criminal Justice
Information Services (CJIS) Security Policy and therefore requires
successfully passing a more stringent fingerprint background check
administered by Motorola Solutions Inc. customers. #LI-CC1 Basic
Requirements
- High School Diploma/GED AND 2+years experience in one of the
following: LMR, RF systems, Radio Communications, Radio Frequency,
Wired/Wireless Communication Systems, IT Systems, Military,
Motorola products or Networking equipment.
- Legal authorization to work in the U.S. indefinitely is
required. Employer work permit sponsorship is not available for
this position.
- Must be a U.S. citizen with the ability to obtain necessary
security clearance as required by government contract. Travel
RequirementsOver 75%Relocation ProvidedNonePosition
TypeExperiencedReferral Payment PlanYes Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement Motorola Solutions is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion or belief, sex, sexual
orientation, gender identity, national origin, disability, veteran
status or any other legally-protected characteristic. We are proud
of our people-first and community-focused culture, empowering every
Motorolan to be their most authentic self and to do their best work
to deliver on the promise of a safer world. If you'd like to join
our team but feel that you don't quite meet all of the preferred
skills, we'd still love to hear why you think you'd be a great
addition to our team. We're committed to providing an inclusive and
accessible recruiting experience for candidates with disabilities,
or other physical or mental health conditions. To request an
accommodation, please email ohr@motorolasolutions.com.
Keywords: Motorola Solutions, Tinley Park , FEDERAL DOD SYSTEM TECHNOLOGIST (USA REMOTE + TRAVEL), IT / Software / Systems , Chicago, Illinois
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