Personal Banker
Company: TrustBank
Location: Wheaton
Posted on: October 25, 2024
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Job Description:
Description:Join our team of professionals in Wheaton and find a
rewarding career at TrustBank. Recognized in 2024 as one of
America's Best Regional Banks, TrustBank was founded in 1912 and we
have been Growing Prosperity Together ever since.
TrustBank-Wheaton is seeking enthusiastic and entrepreneurial team
members with a positive mindset, motivation and strong
communications skills.
JOB TITLE: PERSONAL BANKERDEPARTMENT: WHEATONREPORTS TO: MARKET
PRESIDENTFLSA STATUS: NON-EXEMPTTYPE OF POSITION: FULL-TIME
JOB SUMMARYDevelop highly personalized customer relationships.
TrustBank is focused on Wealth Management and Commercial Banking.
The position is responsible for greeting customers and providing
new accounts, and cross-selling banking and wealth management
services. Address more complex transactions with ease and
confidence. Communicate effectively with current and prospective
customers, providing exceptional customer service at all times.
Project a professional image for TrustBank that encourages your
network and the DuPage County community to choose TrustBank.
DUTIES AND RESPONSIBILITIES - Promote TrustBank, its Core Values
and its Service Standardso Ensure that customers receive prompt and
courteous service.o Cross-sell products to customers to meet their
needs.o Represent TrustBank at community functions and in your
network to generate new relationships. - Provide Excellent Customer
Serviceo Opening new business and personal accounts.o Issue and
redeem certificates of deposit. IRA knowledge a plus.o Assist
customers in resolving account related problems.o Determine product
suitability to best meet customer's needs. - Work with the team for
friendly, efficient and accurate operation of the banko Remain
flexible to scheduling needs during all Wheaton location business
hours. (M-F 8 AM - 6 PM)o Open and close bank when needed. - Other
banking dutieso Occasional teller functionso Administrative
functions within the brancho Customer support by phoneo Establish
proper identification of all new customers and adhere to compliance
guidelines.o Order ATM/Debit cards and update information,
activate, etc.o Process check orders/re-orders for customerso Other
duties as assigned
WORKING CONDITIONSThe position is a full-time position, working
40-hours per week. Banking hours are Monday - Friday, 8 AM - 6 PM.
Schedule is subject to change based on the needs of the bank. The
noise level in the environment is usually moderate. The duties of
the job may require the employee to stand, walk, use hands, and
feel objects, tools, or controls, reach with hands, arms and talk
or hear. Ability to lift 25-pounds. Vision abilities include close
vision, distance vision, peripheral vision, depth perception and
the ability to focus.
COMPANY BENEFITSCompetitive Compensation with incentive opportunity
and discretionary year-end bonus. - Comprehensive employee
benefits, including medical, dental, vision, disability, life
insurance, HSA contribution, and Section 125 - Paid vacation, sick,
personal, plus federal holidays - 401k with ESOP and a
discretionary employer match in bank stock - Tuition
reimbursement
DISCLOSURESTrustBank recognizes that people are our bank's
strength, and we place a high value on diversity and inclusion. We
do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual
orientation, gender identity, gender expression, age, marital or
veteran status, pregnancy or disability, or any other basis
protected under applicable law. In accordance with applicable law,
we make reasonable accommodations for applicants' and employees'
religious practices and beliefs, as well as any mental health or
physical disability needs. The best talent will acquire the
position.This job description may be subject to change and is not
intended to be all-inclusive. The employee may perform other
related duties to meet the ongoing needs of the organization.Equal
Opportunity Employer/Disability/Veterans
Updated May 30, 2024Requirements:EDUCATION and/or EXPERIENCEMust
have high school education and be able to master on-the-job
training requirements. Associates degree or higher in business or
finance is preferred. A minimum of two years in retail banking
experience is required. Banking certifications are ideal but not
necessary.
REQUIRED SKILLS AND ABILITIESExperience in customer sales,
relationship management, and cross selling skills are desired. Must
be proactive, have problem solving skills, work collaboratively,
and be able to develop product and compliance knowledge. The
ability to perform detailed work with accuracy and cash handling
skills are essential. Must have the ability to articulate financial
concepts to customers and answer questions they may have. General
working knowledge of mortgage and lending products and services and
wealth management services offered by the bank.
TECHNICAL SKILLSAbility to use computer for data entry, word
processing, MSOffice, and may be assigned Excel spreadsheet work.
Knowledge and ability to learn the bank's data processing system.
Use of personal computer, calculator, telephone, shredder,
scanner/copier, and other general office equipment.
PI32ae5368c3f6-37248-35350098
Keywords: TrustBank, Tinley Park , Personal Banker, Other , Wheaton, Illinois
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